The Difference Is in the Experience
We believe the best measure of an estate agent is what their clients say after the move is complete.
"Louise and the team have sold two properties for us over recent years, and both were handled superbly, and importantly, achieving the required outcome. Their level of preparation and communication was excellent, keeping us informed every step of the way, tirelessly answering our many questions, whilst having a lightning speed response time to these questions. Not only will they sell your home, they will endeavour to make it a stress free experience, impressing both yourselves and the buyers of your property. We can say that we highly recommend them, but we also welcome the opportunity to ‘sing their praises’ from every rooftop in the UK. They are a shining example to their profession."
Margaret and Rodney
"I specifically chose Prime Residential to sell my property recently as I had used Louise in the past and always knew that, if I were to sell another property, I would want to do that through Louise again. She always finds a great balance between professionalism, market knowledge, and friendliness. I also trust her ability to negotiate. And so it was a great pleasure to work with both Louise and the team, who I didn’t previously know, on my recent sale, which was conducted and concluded to the satisfaction of all involved."
Kim
"Louise and the team, professional from the very start to completion. It was only by chance that we came across them, but after a few minutes talking to them at our property and their knowledge on marketing we felt immediately that they were perfect for us. Our sale was not so straight forward. We sold to the first viewers, then back to square one. The professionalism how they dealt with this was incredible they were certainly put to the test. Patience, expertise and knowledge all came to the forefront. We sold several viewings later and once again on the ball with regular phone calls and emails to keep us updated with the progress of the sale. We would both thoroughly recommend Prime Residential to anyone who is thinking of putting property on the market. We can’t thank them enough."
Karen and Tony
"Having dealt with Prime Residential since their inception and for several years prior to that, we feel very happy with their service. Louise has steered us through the turbulent waters of property buying and selling with unfailing professionalism, reliability, speed and efficiency and always with a cheerful smile. She goes the extra mile for us and we cannot recommend her highly enough."
Joyce and Trevor
"Always professional, sound and honest advice with an unrivalled knowledge of the local market."
Max Reeves – The Helmsley Group
"We have dealt with Louise from Prime Residential over a ten year period – buying and selling in central York. She knows the market inside out, is enthusiastic and charming – a joy to work with. We’ve moved away from York now but if we ever consider buying in the city again we would not consider going to anyone else. We recommend Prime Residential unreservedly."
Margaret and Gordon
"I have to say that we’re delighted with Prime Residential. Not only the service and the pricing, it is the sheer enthusiasm, effort and energy that Louise and the team put in to getting our house sold that is so impressive, and at the right price. I’ve lost count of how many viewings they arranged and took round. Great communication too. Prime Resi score ten out of ten in my view."
Marke
"Unlike most agents, Prime was willing to do me a viewing after hours , not like all other agents l have come across, Real entrepreneurial company."
Andrew
"The team at Prime Residential are outstanding - they were so professional and really supportive on every detail of the sale process of our family home. They also have great contacts for everything to do with moving and conveyancing, which was incredibly helpful given our super short settlement period. I couldn’t rate them more highly - 6 stars!!!"
Dianne
"Our property sold within 7 days of going on the market with Prime, and Louise stayed on top of the sale throughout the legal process right through to completion providing advice and assistance when needed. Excellent service from start to finish from Louise and her colleagues at Prime Residential."
Mark
"Louise and team are a credit to the estate agency business. We purchased a house through them and then, when it was time to sell we had no hesitation in using them again. Professional, experienced and attentive. Highly recommended. 5*"
David
"Louise and the team were absolutely brilliant from start to finish. We had 8 agents round to value our period property and Louise and Will were so knowledgeable, honest and friendly. We just knew they were the right agent for us. The house was marketed well, with great photos, and we got a good offer only two weeks after going on the market, with a completion within three months. Louise was a pleasure to deal with and kept us informed every step of the way. She is honest and reliable, has a wealth of experience, and made the entire process so easy for us. Louise is an absolute credit to the estate agency business and we would not hesitate to highly recommend Louise and the Prime Residential team. Thanks so much"
Karen
"Seriously, do not even consider other agents. Louise and the rest of Prime Residential are absolute rock stars. Not only can they navigate tricky real estate landscapes, they can do so in a manner that leaves you feeling, "should this really be this easy"?"
Dylan
"I’ve just purchased my first property from prime residential and the service was incredible - incomparable to other estate agents. Even from the initial viewing they were so helpful and not pushy - always willing to answer questions and regularly checked in. Throughout the buying process I was consistently kept updated through the process and really felt supported, particular shout out to Louise! The service went above and beyond and if I ever sell in the future I’ll definitely use prime residential again."
Matilda
"Louise and the team were amazing during our house purchase and sale and kept us informed all the way through a tricky process."
Bruce
"Louise and everybody associated with Prime Residential have been absolutely fantastic throughout the whole process. Communication throughout has been second to none, issues that arrose were quickly sorted. If you are looking for your next purchase I highly recommend contacting Louise and if you are looking to sell a property I again highly recommend Louise and Prime."
Dominic
"Brilliant service throughout the purchase of our property! Louise and the team were friendly , professional and responsive at all times. Would highly recommend to anyone buying or selling a property. Thank you for everything."
Evie
"It was a pleasure to work with the team throughout the process of selling our property and it was as great as it could have been. Many thanks!"
Tino
"Louise, Mike and Will were absolutely fantastic. We couldn’t have chosen a better agent."
Will
"I recently bought a Property in York and Prime Residential acted as agents for the seller. My experience as a buyer was Prime Residential were professional and responded quickly to any of my questions. We were also given unbiased advice on selling my property and the state of the market. I moved to York from Leeds and the market is so different and using Prime residential gave me a great insight into how the York Market operates. I think a local good Estate agent is critical to a smooth transaction in York. If the need arises I will definitely use Prime again."
Mike
"Louise and her team were an absolute pleasure to work with. Moving is a big event but the team ensured all went smoothly and the usual hiccups were quickly soothed. I would recommend Prime to anyone thinking of selling up and moving."
John
"From a buying perspective, Louise and the team were great to work with. They made the buying process as simple as possible and were able to sort out any queries or concerns quickly. This made communicating with the seller very easy. Thoroughly recommend."
Tom
Our Office
York Science Park,
Innovation Centre,
Heslington, York
YO10 5DG
+44 (0) 1904 202820
info@prime-resi.com